Update your network adapter drivers from the PC maker's Support Downloads web page using the full model number, HP Serial Number or Dell Service Tag on sticker. If you need any assistance I'll be standing by here to help: Even if you've already tried a step please try or check it again in sequence. I'll give you everything that works to fix Wifi so that at least something will work.
I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you. I see from a thread of 2018 others here have reported the problem and as now January 2020 I hope someone knows what the fix is?įinally, my wife's Acer laptop has the same Windand updates as mine but a different Wi-Fi adapter and has no problems. Then some days it works without problem but on other days it just switches itself off. The only thing I can do is Log on, log off, log on, log off, log on log off, log on until the Network Adapter starts. Unticked the box on power option to stop windows switching off my Network Adapter if working but still no fix. Downloaded the microsoft automatic driver update fix but no good. Installed latest driver but still no good. Tried uninstall and resart but does nothing. On log on to my laptop I select windows + X and open Device Manager. I have tried all methods to fix this on the internet but now will have to use an ethernet cable at home and cannot take my loptop out anymore so whilst travelling it is hit and miss regarding use of the internet now!!!!! I see that many user of the Realtek 8821ae Network Adapter are having the same problems since microsoft update from Windto 1903!!!!
Since updates last month my Wi-Fi Network Adapter on start up either doesn't start or if it does start it stops working when I am working.
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